Getting into an accident or facing a loss is stressful enough without having to deal with insurance companies. However, in South Dakota, one of the first people you’ll likely hear from is the insurance adjuster. But who are they really, and how do they affect your claim? Knowing what to expect from an adjuster can make a big difference in how smoothly your claim moves and how much you ultimately receive.
Who Is an Insurance Adjuster?
An insurance adjuster is a professional hired by an insurance company to investigate claims. Their main job is to assess the damage or injury, verify policy details, and determine how much the insurer should pay. Think of them as the company’s fact-finder and negotiator.
In South Dakota, adjusters handle everything from car accidents and property damage to injury claims. They gather evidence, speak with involved parties, and prepare reports that influence whether a claim is approved or denied and how much money you may receive.
Why Insurance Adjusters Matter
Insurance companies want to pay out as little as possible while still resolving claims fairly. Adjusters help achieve this by reviewing every detail closely. While many adjusters act professionally and fairly, their ultimate goal is to protect the insurer’s financial interests.
That means your claim will face scrutiny. Adjusters look for inconsistencies, check medical records, evaluate property damage, and sometimes consult experts. Their evaluation can significantly affect the amount of compensation you receive.
How Insurance Adjusters Investigate Your Claim
After you file a claim, the adjuster will contact you to start the investigation. This usually includes:
- Gathering statements from you, witnesses, and others involved
- Reviewing police reports or incident documentation
- Inspecting damaged property or vehicles
- Examining medical records related to injuries
- Checking your insurance policy coverage
The adjuster’s job is to verify facts and build a case for the insurance company’s decision.
What To Watch Out For
Insurance adjusters often ask detailed questions about the accident or injury. It’s important to answer honestly but avoid volunteering extra information that may hurt your claim. For example, downplaying your injury initially or giving inconsistent statements can be used against you later. Be cautious about giving recorded statements without legal advice.
Adjusters may also offer quick settlement offers that seem reasonable but might undervalue your claim. Don’t rush to accept any offer before understanding your rights and the full extent of your damages.
How To Protect Yourself During the Claims Process
- Document everything: Take photos, keep records of medical treatments, and save all correspondence with the insurance company.
- Don’t admit fault: Stick to the facts when describing the incident. Avoid admitting blame or apologizing.
- Know your policy: Understand what your insurance covers and any limitations.
- Consider legal help: An experienced South Dakota insurance attorney can review your claim, negotiate with adjusters, and help you fight for fair compensation.

How Can a Lawyer Help?
Claims involving serious injury, disputed fault, or large damages often become complicated. Insurance adjusters have extensive experience and resources on their side. Having a lawyer helps level the playing field.
At Abourezk Law Firm, we understand how insurance companies operate in South Dakota. We can guide you through the process, protect your interests, and fight for the compensation you deserve.
Contact Us Today
Dealing with an insurance adjuster can feel overwhelming, especially after an accident or loss. But knowing their role and what to expect puts you in control. Stay organized, be honest but cautious, and don’t hesitate to seek legal advice.If you’re facing challenges with your insurance claim in South Dakota, contact Abourezk Law Firm. We’re here to help you protect your rights and work toward the best possible outcome.